To work hard for this public image, and then to have a lower marks from Yelp right next to Google is aggravating. I currently only have 5 star reviews on Google. I've worked hard for the 40+ 5 star reviews on Google. I even told them I could name every single customer's hidden last name to prove that I've done work for them. Yelp also informed me that they have no control of this, and cannot, (or will not) fix this. When I called Yelp to discuss this, they informed me that if a user doesn't use Yelp enough, doesn't review enough, isn't funny enough, is too positive, their reviews can be removed by an AI system. The other 6 reviews are all 5-star, but are marked as "unrecommended" and hidden from customer view. I currently have 8 reviews on Yelp, but only two are visible. I received emails from Yelp, a Gabriela sent and I will go ahead and upload screenshots as well. I know they record their phone calls and I cannot seem to end this nightmare.
Now I am receiving emails saying my refund is not warranted and they are saying that I only spoke to Billy, to cancel and ask for help to cancel on the website which was hard for me to cancel myself because I am not that tech savvy. When he called me I told him I was not interested and to cancel my account and instead they charged me 136.00 and 46.76 and I disputed with my bank and my money was reversed. I told him I wanted to use the credit to see if I received anything to help me and to call me back (this was in Feb 2023. I spoke to Billy, and he told me all the bells and whistles and had me lookup other businesses he helped and wanted to help me start, and I told him I was going to speak to my other half to see if this was something worth doing and to not charge my card. I received a 300.00 credit from Capital One when making an online purchase and I contacted Yelp to see if they could help me grow my business. Don't set up a Yelp for business page, it will only cost you money in the end. I wish I had looked at their ratings before I set up my page, they have a 1.9 rating and there is definitely a reason for such a low rating. I've told them my situation and not to call anymore yet they persist.
They call me several times a week trying to get me to spend money with them and advertise on Yelp.
Yelp has kill any chance I did have of getting future business from my Yelp page and it just makes me look bad when people look at my page and this costs me money. I fell for this once and had them send a check and the check was fake. 90%of the customers that call me from my Yelp page are from out of state numbers wanting me to do there jobs but they are out of town right now and they will mail me a check. I personally answer all emails and texts. He said I only responded with automated text messages and I don't have automated messages set up.
#Yelp for business owners code
Some guy with a California area code reviews me and gives me two star rating and that review was called real.
#Yelp for business owners software
I've had 4 ligament clients review me on yelp and their software has called all four of them fake, these are customers that live right here in my hometown and they all had my area code yet Yelp is saying that they came from out of state numbers and and they were solicited.
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